Product Manager (Remote)

Remote

Full Time

Product Management

Manager/Supervisor

What We Do

We’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves.

We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.

About Our Culture

FMG started over a decade ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor.

Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

Our Employee Benefits

FMG strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.

Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave.
Robust Insurance Plan including:
- Medical with $0 co-pay Telehealth plan
- Dental
- Vision
- Health Savings Account (HSA) with generous employer contributions
- Flexible Spending Accounts (FSA)
- Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
- Company-paid Short & Long Term Disability coverage
- Company-paid Employee Assistance Program (EAP)
Matching 401(k) with immediate full vesting
Employee Events Committee that plans fun in-person and virtual events
On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
Internet & Gym Reimbursement!
Work computer equipment is provided to help you succeed :)

About the Role

Your key role will be to bridge the technical and business worlds, driving the development of products that our customers love. You will collaborate across the company and will be responsible for products from inception to launch, as well as for their continued success and evolution.

Compensation This position offers $100,000-$125,000 per year; there is also an annual bonus opportunity as long as company performance metrics are met.

Primary Responsibilities & Expectations

Product Leadership and Technical Understanding: You're not afraid of learning technical concepts so you can effectively communicate with stakeholders. Focus on providing leadership and clear direction to the engineering team, ensuring alignment without requiring deep technical expertise.
Team Collaboration: Foster strong relationships with the engineering team, understanding when to step in and provide direction versus when to give the team space. Lead and motivate a team of engineers who are working to understand and modernize the existing product.
Customer Insights and Product Strategy: Conduct customer interviews, gather feedback, and use insights to guide the product roadmap, ensuring we align with user needs and business goals. Be proactive in discovering new customer pain points and opportunities to enhance user experience.
Crisis Management and Decision-Making: Handle complex, high-pressure situations effectively by supporting the team, fostering collaboration, and making critical decisions to keep the product and team on track.
Product Execution: Manage the execution-focused Product Owner and align with engineering to ensure product roadmap execution is timely and meets company standards. Embrace an agile 'test, learn, and iterate' approach to drive development with a strong bias toward action.
Feature Development & Innovation: Identify and drive new features, ensuring they align with both business goals and technical feasibility.
Stakeholder Communication: Keep both internal and external stakeholders informed of progress, milestones, and challenges, ensuring clarity and alignment.
Access to a private & secure workspace, free from distractions
Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)

Skills and Qualifications

Technical Experience: Ability to understand technical concepts around enterprise software and text messaging systems is important, the role does not require direct technical contribution or code review. Strong collaboration with engineering teams is essential.
Product Management Expertise: At least five years of product management experience, with experience leading products through periods of high growth and change. Experience in navigating legacy products or similar challenging environments is a plus.
Crisis Leadership: Demonstrated ability to lead effectively in high-pressure, rapidly changing environments.
Team Management: Experience working cross-functionally with engineering teams, and motivating individuals in chaotic situations.
Communication Skills: Ability to clearly articulate product direction, challenges, and decisions to a wide range of stakeholders, including engineers, customers, and executives.
Telephony or Messaging Experience: Prior experience in the telephony or messaging space is a plus, but not required. What matters most is your willingness to learn quickly.

FMG is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected].

You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

What's your citizenship / employment eligibility?*

Do you reside in one of the following states: Alabama, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Mexico, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin?*

Have you previously worked with FMG in any capacity as an employee, temp or contractor?*

We currently are offering $100,000-$125,000; depending on experience for the Product Manager role at FMG. This role is also eligible for an annual bonus as long as company performance metrics are met.
If you are still interested in this position please select Yes from the dropdown.*

Have you held the title of Product Manager in your previous role(s)?*

Were you responsible for defining product strategy and making decisions about product features?*

In your previous role(s), did you regularly interact with customers to gather feedback and understand their needs?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Human Check*

Submit Application