RevOps Technical Specialist (HubSpot) (Remote)

Remote

Full Time

Revenue Operations

Mid Level

What We Do

We’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves.

We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.

About Our Culture

FMG started over a decade ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor.

Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

Our Employee Benefits

FMG strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.

Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave.
Robust Insurance Plan including:
- Medical with $0 co-pay Telehealth plan
- Dental
- Vision
- Health Savings Account (HSA) with generous employer contributions
- Flexible Spending Accounts (FSA)
- Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
- Company-paid Short & Long Term Disability coverage
- Company-paid Employee Assistance Program (EAP)
Matching 401(k) with immediate full vesting
Employee Events Committee that plans fun in-person and virtual events
On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
Internet & Gym Reimbursement!
Work computer equipment is provided to help you succeed :)

About the Role

We are seeking a detail-oriented and experienced RevOps Systems Admin to support and optimize our internal systems, with a primary focus on HubSpot. Experience with ClickUp and Chargebee Billing is a plus. The ideal candidate will play a crucial role in building and maintaining our business system architecture and automations, ensuring our systems run smoothly, data integrity is maintained, and our Customer-facing teams are well-supported in their technical needs.

The goal of RevOps at FMG is to achieve efficiency, alignment, and ultimately, high customer retention by looking holistically across systems and processes for areas of improvement. RevOps streamlines internal processes, makes systems and data structures more usable, and keeps customer-facing departments aligned.

Compensation This position offers $80,000 with an opportunity to earn an annual bonus as long as company performance metrics are met.

Primary Responsibilities & Expectations

System Enhancements and Automation

- Implement system enhancements with a focus on automating processes within HubSpot.

- Work with the RevOps Business Analyst to build custom solutions that meet specific business needs, enhancing overall system efficiency and performance.

- Regularly review and refine system workflows to optimize operational effectiveness.

- Stay efficiency and scalability-minded when developing solutions, leveraging and building on existing architecture.

- Collaborate with the Integrations Architect to maintain Make scenarios, ensuring seamless integration between various systems.

Data Quality and Reporting

- Identify areas for efficiency improvements or data cleanliness in HubSpot and Chargebee.

- Create HubSpot reports and dashboards to provide actionable insights and monitor key business metrics.

Troubleshooting and Documentation

- Conduct thorough investigations to understand the root cause of system problems and implement effective solutions.

- Maintain detailed documentation of troubleshooting processes and resolutions to facilitate knowledge sharing and future reference.

- Work closely with IT, HubSpot support, Chargebee support, and external consultants to diagnose and resolve system issues.

- Access to a private & secure workspace, free from distractions

- Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor

- An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)

Skills and Qualifications

- Proven experience with HubSpot is required.

- Experience with Make, ClickUp, and Chargebee is a plus.

- Strong understanding of RevOps processes and best practices.

- Excellent troubleshooting and problem-solving skills.

- Positive outlook and flexibility in embracing changes and evolving requirements.

- Ability to manage multiple tasks and prioritize effectively.

- Strong communication skills, both written and verbal.

- Detail-oriented with a focus on data accuracy and system integrity.

- Ability to work independently and as part of a team.

If you are passionate about optimizing systems, ensuring data integrity, and supporting a growing team, we would love to hear from you. Apply now to join FMG and help us drive customer retention through efficient and effective RevOps practices.

FMG is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected].

You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

What's your citizenship / employment eligibility?*

Do you reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Mexico, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin?*

Have you previously worked with FMG in any capacity as an employee, temp or contractor?*

We are currently offering $80,000 for the RevOps Technical Specialist role at FMG. This position also offers an annual bonus as long as company performance metrics are met. If this aligns with your salary expectations, please select Yes.*

How many years of experience do you have building solutions in HubSpot?*

Do you have examples of complex workflows you’ve created in Hubspot?*

Summarize the FMG product at a basic, high level.*

Why are you interested in working in Revenue Operations?*

What do you like most about being a systems admin?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Human Check*

Submit Application